Custom PIIOverview

Custom PII & Tag Management

Define, configure, and manage custom PII tags for business-specific identifiers — customer IDs, order references, and other internal sensitive data.

Protecto allows you to define custom PII tags for identifiers specific to your business that are not covered by built-in PII entities.

Custom PII management is not available on trial accounts and requires the metadata_change permission.

Common examples

Custom tagWhat it identifies
CUSTOMER_IDInternal customer identifier
EMPLOYEE_CODEHR or payroll identifier
ORDER_IDE-commerce order reference
ACCOUNT_REFERENCEInternal account number

What custom tags can do

Once defined, custom tags can be:

  • Identified inside free-form text via your identification endpoint
  • Masked and unmasked like built-in PII
  • Backed by external identification logic
  • Whitelisted via external data sources to reduce false positives

API reference